Redirects

Introduction

Redirects can be used to send users who enter a specific search term to a different page. This is useful when the result you want to display isn't part of your product catalog.  For instance, if a user types "order status", you could send them to an order status page.

Redirect Types

There are three criteria you can use to specify when a redirect should be applied:

Phrase

For phrase matching, the exact phrase needs to be found somewhere in the user's search. For instance, enabling this criteria for the search query "returns policy" would apply it when users search for "holiday returns policy" but not "policy for holiday returns".

Exact

For exact matching, all keywords need to match the user query exactly. For instance, enabling this criteria for the search query "returns" would apply it only on searches for "returns", and not "returns policy".

Unordered

For unordered matching, all keywords need to match the user query in any order. For instance, enabling this criteria for the search query "returns policy" would apply it for "policy returns", but not "holiday returns policy".